CUSTOMER SATISFACTION IMPROVEMENT

Vitasis’s Customer Satisfaction Improvement program focused on getting organization to optimize Service Delivery and achieve maximum Performance from its operations. This program will have syndication with organization objectives, vision and mission to ensure alignment, some of the functions that will be carried out include:

• Customer Satisfaction Management ( Development & Program )
• Assessment on the Current State of Customer Satisfaction Index
• Development of Customer Satisfaction Measurement
• Program Execution and Project Management Benefits Realization & Post Implementation Review