SERVICE DELIVERY IMPROVEMENT

Vitasis’s Service Delivery program focused on getting organization to optimize Service Delivery and achieve maximum Performance from its operations. This program will have syndication with organization objectives, vision and mission to ensure alignment, some of the functions that will be carried out include:

• Assessment on the Current Service Delivery Model Measuring the Maturity on the Service Delivery Model Aligning Performance with Business Strategy and Objectives
• Mapping Service Delivery Model and Performance Management
• Development of Service Strategy and Performance Matrix Development of Change Management Program

• Program Execution and Project Management Benefits Realization & Post Implementation Review